The COVID pandemic has been a difficult time for everyone. We hope that all our patients are keeping safe and well during this turbulent time. We hope that you are keeping abreast of the latest government guidance regarding the measure that each of us should put into to ensure that we limit our chance of contracting the virus and passing it on to others.
Throughout the pandemic, the guidance of how we should provide patient care has changed dramatically and the Practice has had situation the Practice has been open Monday to Friday 8.00 – 18.30 each day. However we have had to modify the delivery of our service based on Department of Health advice and guidance.
What you can expect from us?
What can you do for us?
- We do please ask that during these stressful and uncertain times you bear with our staff as we all try to serve you to the best of our abilities with the restrictions we are working within. Our staff have continued to work extremely hard during these challenging times and we do ask that you are patient and polite with all NHS workers.
Please only enter the building for the below reasons:
You have a pre-booked face to face appointment
Dropping off a sample
Picking up a sample bottle
Pharmacy – please use the entrance at the top of the steps outside the building, there is no access from within the building
- To drop off a repeat prescription request please use the designated Castle post box outside the Physio entrance to the building
- Order direct from your designated pharmacy
- Order via the online ordering facility on our website if you are registered for this service
- If you’re attending the Practice for an appointment:
- Should you have an appointment booked to come into the Practice, and then start to feel unwell with suspected COVID symptoms please telephone us, and inform us before coming to the Practice.
- Please maintain a safe social distance between yourself, other patients and Practice staff.
- Please use the toilet and have a bath/shower before coming in for your appointment and wear a fresh set of clothes.
- Please do not arrive early, if you are early please wait outside until your appointment time. We are asking you to do this to minimise the amount of time that you spend in our waiting area. If you enter the Practice more than 5 minutes before your appointment time you will be asked to wait outside or in your car and return 5 minutes before your appointment is due
- The self-check in screens are available for use but we would encourage washing your hands or using gel after touching the screen.
- Unless absolutely necessary please attend your appointment alone, if this isn’t possible please only bring one other person. Should you arrive with additional people please note that they will be asked to wait for you outside or in the car. These measures are to ensure the safety of our staff, other patients and the person (s) accompanying you.
The reception team are passing on this advice and direction from the GP team.
- Shielding patients – you will be given specific instructions upon booking an appointment. If you’re a shielding patient who has been asked to come in for a clinical reason, please be assured that extra precautions are in place to safeguard your welfare.
- Home visits are very limited and come with additional risk factors, so where possible patients are asked to attend the Practice.
Guidance Coming from the Press
- Patient antibody testing – You may have seen articles about having antibody testing done with other blood tests, at present (July) this facility is not available as yet, when it is, we will publish some additional information on this web page.
- Letters for non-shielding patients – we are not able to do a letter for your employer if you have concerns about returning to work. We encourage you to have a discussion with your employer about your concerns and see if there are any reasonable measures that can be put in place to help ensure a smooth return to work.
General Covid Information
Suspected COVID-19 Symptoms
If you suspect that you have any symptoms of COVID-19, please log on to https://111.nhs.uk/covid-19 and complete the online Coronavirus symptom checker. If you do not have online access, then please call 111.
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
PRESS RELEASE 09/10/2020
NOTTINGHAM GP’S MESSAGE TO OVER 50s AS FLU SEASON GETS UNDERWAY
A Nottingham GP has shared an important message to those aged 50-64 years old as flu season gets underway.
Earlier this year, the 50-64 age group was added to those eligible for a free flu vaccine however, this age group is being asked to wait to have a flu jab until later this year. This is to make sure that those who are most at risk are vaccinated first.
Dr Stephen Shortt, GP at East Leake Medical Group and Joint Clinical Leader at the NHS Nottingham and Nottinghamshire CCG, explained why this was the case.
He said: “With winter approaching and the additional pressure of having the flu virus and coronavirus co-circulating this year, we understand that many patients are keen to book in for their flu vaccines.
“Our priority first and foremost is to ensure that those who are the highest risk from flu are vaccinated first and this is already underway. Once we have vaccinated those most at risk, we can then look to vaccinate further patients later in the year, providing there are sufficient vaccines available.
“We understand that that some people will feel anxious about not being able to get a vaccine as soon as they would have hoped to but we would encourage the public to be patient and when those most vulnerable have been vaccinated we will be able to start vaccinating the 50-64 cohort.”
As a result, people in the 50 to 64 year old age group will not be vaccinated until November and December, providing there are sufficient vaccines, and no appointments will be offered for this age group until then.
If you are 50 to 64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from flu, you will be invited earlier.
Flu can cause severe illness and even death among vulnerable groups, as well as complications like bronchitis and pneumonia, so it is particularly important to have the flu vaccine. The vaccine is available free of charge on the NHS, if you:
- Are 65 years or over
- Are pregnant
- Have certain medical conditions
- Are living in a long-stay residential care home or other long-stay facility
- Receive a carer’s allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
- Live with someone who’s at risk of coronavirus (on the NHS shielded patient list) or you expect to be with them on most days over winter